The problem has been fixed this morning 25.06.2024 09:00 CEST, customers running DesktopControl version 7 are not forced to upgrade to version 8 anymore. We will perform a controlled introduction in the next months.
Posted Jun 25, 2024 - 09:30 CEST
Identified
* Information - VTX VoIP Computer Softphone named DesktopControl is about to get a new version ( from 7.3.10 to 8.3.1 ) - We are currently working on this version 8.3.1 that is unfortunately not fully ready yet, so we have blocked the upgrade
* Symptoms: - Our customers trying to download version 8.3.1 will get a "Download Failed" error
@Our Customers 1) Sorry for the inconvenience, please discard the error and keep using version 7.x for the time being 2) You may try again in one week