Partial Outage for a few Housing customers

Incident Report for VTX Telecom

Resolved

The action performed on Monday 08th July 2024 at 00:30 CEST did fix the problem

Posted Jul 09, 2024 - 09:04 CEST

Identified

One faulty equipment has been identified and has been isolated.
Automatic redundancy has been temporarily disabled.
We are monitoring the status.

Posted Jul 08, 2024 - 00:30 CEST

Update

We are continuing to investigate this issue.

Posted Jul 07, 2024 - 09:39 CEST

Investigating

A few housing customers are being impacted by a degraded performance in one of our Datacenter

VTX Reference : TA 36215

Posted Jul 07, 2024 - 09:12 CEST

This incident affected: Housing.