DNS outage related to vtx.ch - Valid Email Credentials Temporarily Rejected
Incident Report for VTX Telecom
Resolved
* Problem
- We had an issue with our DNS zone vtx.ch the Monday 23.09.2024 between 10:15->13:00 and 17:30->18:40 CEST. This issue has temporarily affected some email services and VTX websites.

* Status
- Problem has been solved Monday 23.09.2024 at 18:40 CEST. Situation is stable since.

@Customer
1) During the outage, some email credentials were rejected while being valid, customer should not try to change them, it is not needed.
Posted Sep 23, 2024 - 19:00 CEST
This incident affected: Network & Infrastructures.