Resolved -
The problem has been fixed this morning 25.06.2024 09:00 CEST, customers running DesktopControl version 7 are not forced to upgrade to version 8 anymore. We will perform a controlled introduction in the next months.
Jun 25, 09:30 CEST
Identified -
* Information
- VTX VoIP Computer Softphone named DesktopControl is about to get a new version ( from 7.3.10 to 8.3.1 )
- We are currently working on this version 8.3.1 that is unfortunately not fully ready yet, so we have blocked the upgrade
* Symptoms:
- Our customers trying to download version 8.3.1 will get a "Download Failed" error
@Our Customers
1) Sorry for the inconvenience, please discard the error and keep using version 7.x for the time being
2) You may try again in one week
VTX Reference TA36200
Jun 24, 10:47 CEST