Investigating - Our data center partner, Stack Infra (formerly Safehost), will perform maintenance work on the UPS system on the following two dates: April 5, 2025, and June 7, 2025.
During these maintenance windows, only one of the two power feeds will be available for several hours. Please note that if your infrastructure is equipped with dual PSUs correctly connected to both the Red and Blue feeds, your service will remain uninterrupted.
Mar 21, 2025 - 10:19 CET
Network & Infrastructures
?
Operational
90 days ago
100.0
% uptime
Today
Telephony services
?
Operational
90 days ago
100.0
% uptime
Today
Private Cloud
Operational
90 days ago
100.0
% uptime
Today
Datacenters & PoPs
Operational
90 days ago
100.0
% uptime
Today
Housing
?
Operational
90 days ago
100.0
% uptime
Today
FTTH & DSL
Operational
90 days ago
100.0
% uptime
Today
FTTO
Operational
90 days ago
100.0
% uptime
Today
Mobile
Operational
90 days ago
100.0
% uptime
Today
TV
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
No more alarms in monitoring
May 9, 15:19 CEST
Monitoring -
* Status - Network Status : The network part has been fixed at 09:25
* Actions 1) 2nd switch was also restarted once 1st one was back 2) Some Virtual Machines needed to be restarted to have all services recovering
May 9, 09:37 CEST
Update -
We are continuing to work on a fix for this issue.
May 9, 09:00 CEST
Identified -
* Actions 1) The switch has been restarted but is not recovering yet
* Status - Our teams are working on the issue
May 9, 07:13 CEST
Investigating -
* Information: A switch part of a redundant cluster is down * Problem: The services that are not using the redundancy setup are impacted * Start of the Problem: 2024-05-09 05:55 * Outage Reference: TA 36415 * List of Impacted Services: Mail Platform + Kiosk Selfcare Login ( If using Mail Login Backend ) + Some customer infra
May 9, 05:55 CEST